The New Managerial Mandate: A Systematic Review of the Role Transformations from Traditional to Post-COVID Contexts
Keywords:
Management theory’s evolution, Post-pandemic manager’s role, Digital fluency, Distributed leadership, Psychological safety, Hybrid work arrangementsAbstract
This review paper focuses on management theory’s evolution, from classical control paradigms to agile and human-centric approaches, emphasizing the post-pandemic manager’s role as coach, facilitator, and resilience architect. The COVID-19 calamity expedited trends toward digital fluency, distributed leadership, and psychological safety, revealing gaps in traditional models. The in-depth literature review in this paper discloses an essential shift from hierarchy to trust-based management systems, emphasizing hybrid work arrangements, regenerative and transformational leadership, and AI integration. Therefore, practical implications demand adaptive metrics and redesigned training, while theoretical implications are suggestive of gaps in existing literature which call for integrative frameworks for balancing stability with agility. Future research should explore non-Western models and contexts, such as Pakistan, trauma-informed leadership, and human-AI integration and collaboration.
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